Compliance Assessments & Reviews
Digital Accessibility & Compliance are fact-based and therefore easy to prove, however, the explanations of compliance and accessibility can be more challenging for the legal profession and may prevent desired results. Compelling empirical findings provides the evidence that yields results. An Accessibility Compliance Report (ACR), other Assessment Report or Compliance Audit alone may not resonate fully with clients, firms, organizations, judge or jury. Unless they fully understand the challenges of people with disabilities and why all these technical guidelines and compliance are so important.
We employ not only experienced, credentialed digital accessibility experts, but most of our ADA Testers and Specialists are people with disabilities who, through their own challenges and understanding of the disabled community provide authenticity to findings with their a personal perspective. Real human experience provides a more compelling argument, rather than someone just following a checklist. We provide knowledge, skills, experience and the human connection that moves people and communicates the importance of digital accessibility and how each non-compliance impacts people with disabilities, their caregivers, our communities and the world.
Our staff is trained, certified and highly skilled to not only assess and determine digital accessibility compliance of Information and Communication Technologies (ICT) according to legal standards, but we can also provide solutions that help remediate non-compliance swiftly to reduce risk exposure to lawsuits, address settlement or judgement remediation agreements and help to transform your client’s ICT. Assessments/Audits and Training are a great start, but boots on the ground designers and developers that can assist current staff, support/lead internal transformation efforts or resolve non-compliance and implement solutions for you, can ensure a faster resolution, demonstrate due diligence towards compliance whether proactively, to reduce risk and/or meet remediation agreement deadlines for you and your clients.
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Review Information & Communication Technologies (ICT)
websites, content types (documents, presentations, PDFs and more), audio and visual media, conference and communication/ collaboration systems/ products/tools, internal/ employee-facing and external/ public-facing platforms/ systems, mobile/ web applications and software (baseline, custom and homegrown) on multiple formats and devices.
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Digital Accessibility Guidelines & Compliance Standards
applied when testing to discover non-compliance, leveraging Web Content Accessibility Guidelines (WCAG) to meet Americans with Disabilities Act Title II & III and Section 508 and other applicable, current policies, standards and legal requirements.
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Assessment Testing & Documentation
various level available from light review, mid-level assessment or complete deep-dive or full audit.
Light reviews/mid-level assessments may include (home page, standard template/structure, navigation, sample page content) to expose major issues and provide high-level non-compliance evidence.
Deep dives to cover a more complete, robust review to discover and document more violations/non-compliance issues and violations.
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Consultant-led Compliance Report Walkthrough & Audit Reviews
We explain assessment findings, provide specific live examples to demonstrate non-compliance and more.
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Remediation Solution Implementation & Transformations
Need assistance becoming compliant? We offer content writing and development services, web design & development and system & product design, architecture and development to achieve compliance.
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Comprehensive Compliance Reports & Audits
Full audits are a comprehensive evaluation of all content, templates and full stack review of systems, products, architecture.
Typically organized line by line spreadsheet of specific, enumerated non-compliance/violations with the content source or content item of non-compliance, applicable WCAG 1.0 Conformance Level & associated WCAG 2.0 Principles & Guideline, screenshots or marked-up content clearly explaining the non-compliance, possible remediation solutions/recommendations, any specific organization/governance style guide/compliance, and tools/techniques used to find the non-compliance (and where possible the competency and accuracy rating/recommendation by WCAG or other reputable agencies/organizations.
Digital Accessibility & Compliance Training
Digital Accessibility & Compliance Training offerings cover all educational needs to ensure legal professionals, staff, clients, judiciary officers and juries understand the needs of people with digital disabilities, compliance standards, legal requirements and consequences of non-compliance and basic remediations and solutions. We can customize training content to your needs.
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Accessibility & Compliance Overviews
Executive Overview
Mile-high view of basic legal statistics, statutes and consequences for non-compliance, and high-level overview of digital accessibility standards and rationale compliance standards to address access challenges for groups of disabilities. (1-2 hours).
Boot Camp
Covers applicable federal law, lawsuits and discrimination statues, disability statistics and outlines different disabilities and the digital access challenges faced by people with disabilities, compliance principles and guidelines, and testing strategies and tools to assess compliance as well as some common remediation solutions (typically 6 hours).
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Role-based Training – Testers & Web Developers
Compliance Testing
Hands-on training for testers and quality assurance professionals as well as any technical writer/editor/content creator or developer to assess and find compliance issues leveraging Web Content Accessibility Guidelines & Principles, industry best practices, with reputable tools and recommended techniques/sources.
Study Session for Federal Trusted Tester Certification – provides review, guidance and hands-on exercises, games, mock exams and Q&A to prepare those seeking the DHS FTT designation.
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Role-based Training – Content & Media
Documentation & Content Creators
Hands-on training technical writers/editors, web content creators, learning and development professionals, focusing on content types such as documents, presentations, PDFs, templates, charts, basic forms, basic online web content.
Static Multimedia
Hands-on training technical writers/editors, web content creators, learning and development professionals and film professionals focusing on content types such static audio and visual media and basic presentation modules.
Interactive Multimedia
Hands-on training technical writers/editors, web content creators, learning and development professionals, focusing on content types such static audio and visual media and interactive presentation modules.
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Role-based Training – Learning & Development
Learning Professionals I
Hands-on training for learning and development professionals, focusing on content types and courses such as synchronous Instructor-Led Training (ILT) & Virtual Instructor-Led Training (V-ILT), documentation and style guides, asynchronous audio/video modules/films, video conference best practices, presentation-based e-learning modules.
Learning Professionals II
Interactive e-learning modules, testing tools & gamification modules/applications; upload e-learning modules, creating exams/evaluations. Additional custom topics can include testing for accessibility within a common Learning Management System (LMS), ensuring course registration and other common student user tasks in an LMS, SCORM-compliance and more.
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Role-based Training -Platforms & System Designers & Developers
Hands-on training for designers and developers of information and communication technologies (ICT), complex content types and systems or platforms.
Custom courses can be developed for the following:
- Interactive web and mobile applications
- Complex audio/visual media
- Basics of system & platforms, such as CMS, WCM, LMS, ERP, HR, Sales and more.
- Basics of industry-specific applications such as claims, cases, data sales or service management, etc.)
- Basics of common or homegrown/custom tools and technologies used by employees, public and/or private users.
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Managed Care & Maintenance Plans
Different training, managed care and maintenance plans are available to continue consulting services:
Routine Reviews, Assessments or Audits on Weekly, Monthly, Quarterly or Yearly Cadence
Training Packages for multiple roles or tracks and Individual or Company Training Subscriptions for access to our learning platform and community, including online learning modules, updates to law/guidelines, special events, lunch n’ learns, news, subscriber offers and discounts.